Manufacturing Technology 2021, 21(4):434-446 | DOI: 10.21062/mft.2021.055

Exploring and Developing an Industrial Automation Acceptance Model in the Manufacturing Sector Towards Adoption of Industry 4.0

Muhammad Ramzul Abu Bakar ORCID..., Noor Afiza Mat Razali ORCID..., Muslihah Wook ORCID..., Mohd Nazri Ismail ORCID..., Tengku Mohd Tengku Sem-bok ORCID...
Faculty of Defence Science and Technology, National Defence University of Malaysia, Kuala Lumpur, Malaysia

Technological progress in the 21st century has catalysed the industrial revolution (Industry 4.0) following the development of multiple new industrial automation technologies in the manufacturing sector. Regardless, past research indicated the unsuccessful attempts in adopting Industry 4.0 technologies among manufacturing organisations. Undoubtedly, the operationalisation of Industry 4.0 in manufacturing proved challenging as organisations were required to evaluate various aspects for effective implementation. Thus, a sound understanding of constructs concerning employees’ acceptance and readiness levels towards novel automation technologies was required. Hence, this study aims to explore, develop, and validate the suggested conceptual framework by integrating the Technology Acceptance Model (TAM) and Technology Readiness Index (TRI) with Exploratory Factor Analysis (EFA). The EFA process was the first crucial step in ensuring the internal consistency and stability of the instrument across the sampling population. Consequently, the research outcome potentially enabled the manufacturing sector to identify and comprehend the key determinants in designing industrial automation technologies. This study also contributed to knowledge on technology acceptance by synthesizing TAM 3 and TRI 2.0 theories, thus constructing a new TAM in manufacturing.

Keywords: Industrial automation, Manufacturing, TAM, TRI, EFA
Grants and funding:

The work was supported under the National Defense University of Malaysia Short Grants UPNM/2020/GPJP/ICT/4.

Received: January 9, 2021; Revised: April 12, 2021; Accepted: May 5, 2021; Prepublished online: July 4, 2021; Published: September 18, 2021  Show citation

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Abu Bakar MR, Razali NAM, Wook M, Nazri Ismail M, Sem-Bok TMT. Exploring and Developing an Industrial Automation Acceptance Model in the Manufacturing Sector Towards Adoption of Industry 4.0. Manufacturing Technology. 2021;21(4):434-446. doi: 10.21062/mft.2021.055.
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