Manufacturing Technology 2018, 18(3):466-476 | DOI: 10.21062/ujep/123.2018/a/1213-2489/MT/18/3/466

Evaluation of Quality Costs in the Production Organization

Miroslav Prístavka1, Koloman Krištof2
1 Slovak University of Agriculture in Nitra, Faculty of Engineering, Department of Quality and Engineering Technologies, Tr. A. Hlinku 2, 949 76 NITRA, Slovakia
2 Slovak University of Agriculture in Nitra, Faculty of Engineering, Department of Machines and Production Biosystems, Tr. A. Hlinku 2, 949 76 NITRA, Slovakia

Within the context and term of quality it can be comprehended as a subjective character. Every individual has its own requirements, expectations or standards on specific product or service. Thus, these parameters are then connected and defined by different priorities. Many of the customers are willing to pay more money for increased quality of bought product however many of them are forced to decrease their requirements due to the costs and they have to be satisfied by products with lower quality or lesser amount of defined parameters. The main aim of the paper is to observe and analysis of cost system and its effect on product quality through the monitoring, analysis and evaluation of production costs in selected organization. Due to the comprehensive evaluation of the effects of investments on the resulting quality in selected organization a various methods was employed. Among used methods was comparison of investments into production quality by data analysis according to PAF model, mathematics and statistical parameters and Pareto's analysis. There were suggested individual steps by utilization which allows determining, evaluating and creating an individual system of observation and evaluation. Such a system of costs analysis is then suitable for selected companybut not limited to it. The utilization of such a system is therefore applicable at any company or organization which is focused on custom small-series production.

Keywords: quality, quality control, costs on quality, PAF model, Pareto's analysis

Published: June 1, 2018  Show citation

ACS AIP APA ASA Harvard Chicago IEEE ISO690 MLA NLM Turabian Vancouver
Prístavka M, Krištof K. Evaluation of Quality Costs in the Production Organization. Manufacturing Technology. 2018;18(3):466-476. doi: 10.21062/ujep/123.2018/a/1213-2489/MT/18/3/466.
Share...
Download citation
  • BibTeX (.bib)
  • Bookends (.ris)
  • EasyBib (.ris)
  • EndNote (.enw)
  • EndNote 8 (.xml)
  • ISI WoS (.isi)
  • Medlars (.medlars)
  • Mendeley (.ris)
  • MODS (.xml)
  • Papers (.ris)
  • RefWorks (.txt)
  • RefManager (.ris)
  • RIS (.ris)
  • MS Word (.xml)
  • Zotero (.ris)
    • Open full article

    References

    1. BEAMON, B.M. (1999). Measuring supply chain performance. In International Journal of Operations and Production Management, vol. 19, no. 3, pp. 275-292. Go to original source...
    2. CHAN, F.T.S. (2003). Performance measurement in a supply chain. In International Journal of Advanced Manufacturing Technology, vol. 21, no. 7, pp. 534-548. Go to original source...
    3. CHAN, F.T.S. - LAU, H.C.W. - IP, R.W.L. - CHAN, H.K. - KONG, S. (2005). Implementation of total productive maintenance: A case study. In International Journal of Production Economics, vol. 95, no. 1, pp. 71-94. Go to original source...
    4. DAVIES, E.C. (2001). The quality gurus. In Manufacturing Engineer, vol. 80, no. 5, pp. 231-236. Go to original source...
    5. DUDAS, C. - NG, A.H.C. - PEHRSSON, L. - BOSTRÖM, H. (2014). Integration of data mining and multi-objective optimisation for decision support in production systems development. In International Journal of Computer Integrated Manufacturing, vol. 27, no. 9, pp. 824-839. Go to original source...
    6. HRUBEC, J. - CSERVENÁKOVÁ, J. (2016). Production quality engineering. 1st ed. Nitra : Slovak University of Agriculture in Nitra. 180 pp. ISBN 978-80-552-1536-5. (In Slovak: Inžinierstvo kvality produkcie).
    7. JIAO, J. - MA, Q. - TSENG, M.M. (2003). Towards high value-added products and services: Mass customization and beyond. In Technovation, vol. 23, no. 10, pp. 809-821. Go to original source...
    8. KANGALOV, P. (2013). Methods and diagnostic tools. Ruse: Angel Kanchev University of Ruse, pp. 49-53 2013. ISBN 978-619-90013-3-2.
    9. KHAN, M. - JABER, M.Y. - GUIFFRIDA, A.L. - ZOLFAGHARI, S. (2011). A review of the extensions of a modified EOQ model for imperfect quality items. In International Journal of Production Economics, vol. 132, no. 1, pp. 1-12. Go to original source...
    10. KORENKO, M. - BELOEV, H. - KAPLÍK, P. (2013). Quality control, using PPAP method (Scientific monograph). 1st ed. Ruse: Angel Kanchev University of Ruse, pp. 138. ISBN 978-619-7071-12-2.
    11. KORENKO, M. - BUJNA, M. - FÖLDEŠIOVÁ, D. - DOSTÁL, P. - KYSELICA, P. (2015a). Risk analysis at work in manufacturing organization. In Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, vol. 63, no. 5, pp. 1493-1497. Go to original source...
    12. KORENKO, M. - KAPLÍK, P. (2011). Improvement of process performance and efficiency in a production organisation using a Six Sigma method. In Acta Technologica Agriculturae, vol. 14, no. 4, pp. 105-109.
    13. KORENKO, M. - PRÍSTAVKA, M. - DRLIČKA, R., (2015b). Process Quality Management. Manažérstvo kvality procesov. 1st ed. Nitra : Slovak University of Agriculture in Nitra, 144 pp. ISBN 978-80-552-1316-3. (In Slovak: Manažérstvo kvality procesov).
    14. LAI, K. H. - CHENG, T.C.E. - YEUNG, A.C.L. (2005). Relationship stability and supplier commitment to quality. In International Journal of Production Economics, vol. 96, no. 3, pp. 397-410. Go to original source...
    15. LEGÁT, V. - ALEŠ, Z. - HLADÍK, T. (2017). Maintenance Audit: the Tool for Maintenance Management Quality of Manufacturing Equipment. In Manufacturing Technology, vol. 17, no. 1, pp. 53-62. Go to original source...
    16. MENTZER, J.T. - MYERS, M.B. - CHEUNG, M.S. (2004). Global market segmentation for logistics services. In Industrial Marketing Management, vol. 33, no. 1, pp. 15-20. Go to original source...
    17. MOHANTY, R.P. - DAHANAYKA, N. (2014). Process improvement: evaluation of methods. In Quality Progress, vol. 22, no. 9, pp. 45-48.
    18. OBERTÁŠ, A. (2015). Monitoring and evaluation of quality costs in the manufacturing organization (Diploma thesis). 1st ed. Nitra: Slovak University of Agriculture in Nitra, pp. 69, 2015. (In Slovak: Sledovanie a vyhodnocovanie nákladov na kvalitu vo výrobnej organizácii).
    19. PET-EDWARDS, J. (1998). Pollution prevention within a total quality management environment: A multiple criteria focus. In International Journal of Industrial Engineering : Theory Applications and Practice, vol. 5, no. 1, pp. 88-98.
    20. PODPROCKÁ, R. - MALIK, J. - BOLIBRUCHOVÁ, D. (2016). Influence of the Selected Technological Factors on the Elimination of Misruns. In Manufacturing Technology, vol. 16, no. 1, pp. 239-243. Go to original source...
    21. PORTEUS, E. L. (1986). OPTIMAL LOT SIZING, PROCESS QUALITY IMPROVEMENT AND SETUP COST REDUCTION. In Operations Research, vol. 34, no. 1, pp. 137-144. Go to original source...
    22. PRIOR, D. (1985). Quality control information systems.In Quality and Reliability Engineering International, vol. 1, no. 4, pp. 227-234. Go to original source...
    23. PRÍSTAVKA, M. - BELOEV, H. (2015). Engineering of Products Quality. 1st ed. Ruse: Angel Kanchev University of Ruse, 187 pp. ISBN 978-954-712-655-8.
    24. PRÍSTAVKA, M. - BELOEV, H. - KROČKO, V. (2014). Quality Control in Production Processes (Scientific monograph). 1st ed. Ruse: Angel Kanchev University of Ruse, 93 pp. ISBN 978-619-7071-62-7.
    25. RAMEZANI, M. - BASHIRI, M. - TAVAKKOLI-MOGHADDAM, R. (2013). A new multi-objective stochastic model for a forward/reverse logistic network design with responsiveness and quality level. In Applied Mathematical Modelling, vol. 37, no. 1-2, pp. 328-344. Go to original source...
    26. RONEN, B. - SPECTOR, Y. (1992). Managing system constraints: A cost/utilization approach. In International Journal of Production Research, vol. 30, no. 9, pp. 2045-2061. Go to original source...
    27. SINGELS, J. - RUËL, G. - VAN DE WATER, H. (2001). ISO 9000 series certification and performance. In International Journal of Quality and Reliability Management, vol. 18, no. 1, pp. 62-75. Go to original source...
    28. STASIAK-BETLEJEWSKA, R. - BORKOWSKI, S. (2009). Controlling w odniesieniu do systemu produkcyjnego. [In] Cele i uwarunkowania funkcjonowania współczesnych przedsiębiorstw. Red.nauk. Janusz Dworak, Tadeusz Falencikowski. Wyd.Wyż.Szk.Bank. Gdańsk, ISBN: 978-83-61712-12-1, ISSN: 1899-9867.
    29. THATCHER, M.E. - OLIVER, J.R. (2001). The impact of technology investments on a firm's production efficiency, product quality, and productivity. In Journal of Management Information Systems, vol. 18, no. 2, pp. 17-45. Go to original source...
    30. VÝŽINKÁR, M. - GAŠPAROVIČ, D. - ŽARNOVSKÝ, J. - KOVÁČ, I. - BERNÁT, R. (2017). Use of Technical Diagnostics Means in Industrial Practice. In Manufacturing Technology, vol. 17, no. 3, pp. 401-407. Go to original source...

    This is an open access article distributed under the terms of the Attribution-NonCommercial 4.0 International License (CC BY-NC 4.0), which permits non-comercial use, distribution, and reproduction in any medium, provided the original publication is properly cited. No use, distribution or reproduction is permitted which does not comply with these terms.


    Return to the content